Sep 1, 2023 | Emergency Services, HVAC Company, NATE-Certified, Pricing, Service Hours, Services, Warranty

If you’re in a situation where you need a reliable HVAC company to work with, you likely know the importance of finding a reputable company you can count on. If you haven’t found an HVAC company you can trust and work with continuously yet, keep reading! Your local Delaware Heating & Air experts are here to walk you through the basics of choosing your dream HVAC partner. 

Consider the Expertise and Reputation of a Company:  

Begin by evaluating the knowledge and experience of the HVAC company you wish to work with. Looking for a company with a strong track record in HVAC installations, repairs, maintenance, and exceptional customer service is essential. 

To start, ask for recommendations from people you know, like friends, family, and neighbors. Their personal experiences can give you valuable insight into the quality of service they received from various HVAC companies. Additionally, reading online reviews and testimonials can offer a better perspective on the company’s reputation. Lastly, check out the company websites to understand how they operate. You can also browse through their social media pages for more information.  

Consider the Licensing and Certification of a Company:  

Once you have decided on a company you may be interested in, ensure the HVAC company has the necessary licenses and certifications as required by local regulations. This ensures that the company meets industry standards and adheres to current regulations. Don’t hesitate to ask about a company’s credentials; you should never feel like it’s a bother when asking a company some simple questions. The great news is that all of Delaware Heating & Air‘s technicians have years of accumulated experience and, most importantly, are NATE-certified! 

Consider the Range of Services of a Company:  

When choosing an HVAC company, it’s important to consider a few key factors. Firstly, opt for a company that offers a comprehensive range of HVAC services. This means they should handle everything from installation and maintenance to repairs and emergency services. Doing so gives you the peace of mind of knowing that all your HVAC needs will be taken care of throughout the year. The good news is at Delaware Heating & Air, we offer a comprehensive range of HVAC services. Additionally, we provide the convenience of being a one-stop shop for other home services such as plumbing and electrical. As part of the Five Star Home Services family, we are committed to delivering exceptional service and expertise across multiple areas. 

Consider the Service Availability of a Company:  

A partnership with your HVAC company goes beyond just installation services. Annual maintenance is crucial to ensure the longevity and effectiveness of your HVAC system. A reputable company will provide ongoing support and have reliable service availability to meet your needs. Plus, at Delaware Heating & Air, we proudly offer 24/7 emergency service every day of the year. 

Consider the Warranty Coverage of a Company:  

It’s important to consider that a trustworthy HVAC company will back their workmanship and product quality. Therefore, make sure to ask about warranty coverage for the company’s equipment and installation labor (if applicable). A strong warranty demonstrates the company’s confidence in its services and products. 

Consider the Pricing Transparency of a Company:  

Transparency is crucial for any reputable company. Hidden or unexplained fees are universally disliked by everyone. When you receive a quote or estimate, it’s important to look for honesty about costs. A reputable HVAC company will clearly communicate its prices and provide a breakdown. They should also be open to answering any questions you have about pricing. 

Consider the Professionalism of a Company:  

The behavior and attitude of a company can say a lot about its professionalism. When selecting a company, make sure you feel comfortable and avoid second-guessing your instincts. You should never opt for a company that leaves you feeling uneasy. 

Selecting the wrong HVAC company can turn into a nightmare. Hopefully, these points have guided you in the right direction as you search for the right one. Feel free to reach out to us for any of your HVAC needs; it would be a dream to work with you! 

Call Delaware Heating & Air today at (740) 227-8302, or schedule a heating or cooling repair appointment online now by clicking here